Change Communications Specialist

Salary: Competitive, plus excellent benefits
Location: Hybrid - Warwick House
Status: {Status}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Duration: 9-month Fixed Term Contract (FTC)

Are you passionate about driving business transformation through effective communication? Certsure is looking for a dynamic Change Communications Specialist (CCS) to lead our communications strategy during an exciting period of business and digital transformation.

About the Role:

As our CCS, you will develop and implement a comprehensive communications plan to support Certsure’s transformation initiatives. You will work closely with colleagues across the business to ensure that all stakeholders, both internal and external, are informed, engaged, and supported throughout this journey. Your role will be pivotal in enhancing our customer experience and improving internal processes.

Key Responsibilities:

  • Communication Planning: Develop and execute a robust communication plan that fosters trust, collaboration, and connection among our workforce.
  • Content Creation: Craft compelling communication materials, including announcements, guides, presentations, FAQs, and multimedia content, with a strong focus on storytelling.
  • Employee Support: Provide tailored support to teams, creating resources and materials to assist employees during change.
  • Stakeholder Engagement: Engage with key stakeholders to gather insights and align communication efforts.
  • Culture and Engagement: Promote a positive organisational culture by reinforcing core values and encouraging employee engagement.
  • Compliance: Ensure all communications adhere to company governance processes and branding guidelines.
  • Feedback and Dialogue: Facilitate forums, surveys, and focus groups to gather input from employees and customers.
  • Change Champion: Build strong relationships across the organisation, championing the transformation and communicating its benefits.
  • Project Coordination: Act as the central communication point for project updates, ensuring timely and accurate dissemination of information.

About You:

  • Qualifications: Relevant degree or equivalent professional qualification.
  • Experience: Proven experience in creating and managing effective internal communications strategies and plans.
  • Skills: Exceptional writing and editing skills, strong project management abilities, and excellent interpersonal skills.
  • Proactive: Stay up to date with communications best practices and trends.
  • Collaborative: Ability to work effectively across all areas of the business.
  • Creative: Experienced in storyboarding and scripting content for various media.

Desirable:

  • Experience in video and podcast creation and editing.

Our benefits include, but not limited...

  • 25 days’ holiday a year (plus bank and public holidays)
  • Employee assistance programme
  • Employee discount platform
  • Flexible and hybrid working (depending on the role)
  • Learning opportunities
  • Life assurance
  • Loyalty awards
  • Workplace Pension
  • Private medical insurance
  • Sickness pay - Depending on your length of service, you could be eligible for our enhanced sick pay which is above the Statutory Sick Pay (SSP) amount.

About us

Certsure provides industry-leading certification schemes and support to the building services sector. These services are delivered through the NICEIC brand.

For almost 70 years, NICEIC has been the UK’s largest certification body for electrical businesses with over 40,000 currently certified with us. As the industry leader, we drive the highest standards of competence and safety.

We assess, certify and train electricians, plumbers, renewable energy installers, and gas and heating engineers. To become certified, businesses must demonstrate their compliance with technical standards and industry best-practice through rigorous assessments and continuing professional development.

Trade professionals look to us for certification and technical leadership, and value the credibility our name gives theirs. We provide ongoing advice and support and list their businesses on our online ‘Find a trusted NICEIC tradesperson’ tool.

We help build public trust in trade professionals – and we never compromise on that trust. We work alongside government and industry to shape policy and drive standards. Many UK businesses, government organisations, local authorities and landlords will only work with NICEIC-certified businesses.

 

PLEASE NOTE: As an employer, Certsure does not provide sponsorship as a licenced UK employer.

      

Annual
Leave

Employee Assistant Program

Flexible
Working

Life
Assurance

Workplace
Pension

Learning opportunities

Hybrid/Home Working

Private medical insurance

For more information about our employee benefits, please click here.
Please note that the benefits available may vary depending on the role.